Answers to our most frequently asked questions
Most repairs are completed within an hour. Some services may be multiple hours or days depending on the intensity of the repair, stock availability, exc.. Our technicians can give you an approximate quote depending on your specific device and repair.Â
Devices now control everything, we understand that you need to trust the company who will be handling the device in your absence, we have taken special measures and implemented the correct systems to make sure that all of your sensitive data is kept safe at all times. We always recommend that you back up and erase your device for extra security however this may not always be possible, in order to test the device and complete our checks to the highest standard we would need the access code. This code is only accessible by your acting account manager and is not passed on to anyone else. This is held inside a secure database to be extra safe.Â
We set our hours around the people! We are open 10:00AM - 7:00PM Monday through Saturday and accept walk-ins!
We hold the highest confidence in all of our repair services. We offer a lifetime warranty on most repairs carried out with the exception of liquid damage repairs.
We are not bothered by warranty claims, however we must stress that the warranty is null and void should there be any cosmetic damage shown on the device after the repair date.
In Short - YES! We have a full customer service team ready to help with your requests and are available between 10:00AM - 7:00PM 6 Days A Week.
You are able to get up to date information on the latest pricing and service availability in your area. - Existing Customer? They can give you up to date information regarding the status of your repair process.